Sequoia Retail Systems - Point-of-Sale Solutions
Point-of-Sale Solutions

POINT-OF-SALE SOLUTIONS

Sequoia Retail Systems, Inc. is a proven leader in the point-of-sale industry and a certified IBM business partner. In addition to offering integrated credit card, bank debit and campus card processing, our point-of-sale solutions provide inventory tracking, bar code printing, and back of the house accounting system integration. With our roots in the retail system industry, we understand your business needs and offer the most integrated, expandable and reliable point-of-sale system available in the college and university marketplace.

Features include:

Flexible and Reliable Hardware
Sequoia has partnered with leading point-of-sale hardware manufacturers to provide reliable, fast and flexible solutions that meet the needs of your campus. We support the latest bar code scanners, signature capture devices, printers and cash drawer options. Our flexible hardware solutions can also be tailored for your operations through customizable receipt headers and trailers, patron display messages and programmable keyboards. Other point-of-sale hardware features include:
  • Maintenance availability 24x7
  • Five year availability guarantee on replacement parts
  • Key locks to secure keyboard operations, cash drawer access and journal tape access.
  • Flat screen and standard CRT monitors
  • High speed thermal or dot matrix printing with integrated MICR reading
  • Wide variety of handheld scanner options
  • Single or double cash drawer system
  • Cash drawers with media slots to eliminate opening drawer for non-cash transactions
  • Flexible customer display with 360° rotating ability
  • Positionable monitor to provide stability and ease of use
  • Configurable components for customized workspaces
  • Integrated cable management system for increased security and a neat, organized appearance of terminal
Multiple Tendering Options
The Sequoia point-of-sale system was built to handle all your customer payment choices. Even special tender options such as campus cards, department charges and financial aid transactions are fast and easy. We interface with all major credit card clearing houses and campus card systems enabling you to accept payments from every type of customer. You can even use our system to issue and manage gift cards, therefore increasing your revenue opportunities. Various forms of compatible tender include:
  • Cash
  • Check: Includes insufficient fund check file
  • Credit Card and Debit Card: Interfaces to all major credit card clearing houses including Visanet, NDC, NPC, NuBank and more
  • Campus Card: Interfaces to Blackboard UNIX (OPTIM) & Windows (Envision), Diebold (Griffin), and CBORD
  • Gift Card:Numbers can be internally generated and PIN protected for e-commerce
  • Charge Accounts: Financial aid, department charges
  • Miscellaneous: Travelers check, money order, cashiers check and gift certificates
Operations
The Sequoia point-of-sale system enables daily operations to run smoothly and efficiently with minimal effort. Convenient features such as unattended register closing, credit card settlement, and automated tape backup make opening and closing your operations easier than ever. All transactions are processed in real-time to give you immediate access to data. Additional operational features include:

Comprehensive Cashier Tracking:

  • Funds tracked from the safe, to the cashier, to the register
  • Floating cashier tracking
  • Cashier password protection
  • Cashier terminal and cash drawer assignment
  • Cashier monitoring from the back office to prevent theft and identify training issues
  • Loss prevention reports for cashier performance analysis
  • Daily, weekly, monthly, quarterly and annual reports sorted by cashier
  • Training mode for new cashier training
  • Cashier till reconciliation for ease of balancing
Flexible and Configurable
  • Customer receipt headers and trailers can be custom-designed
  • Individual receipt header or trailer can be defined for each POS station, allowing for different messages
  • Simplified receipt reprint
  • Customizable keyboard layout
Advanced Functions
  • Password and key lock security
  • Optional open cash drawer alarm
  • All transactions electronically stored on server for later reporting and auditing
  • Transaction cancellation (with signature line of customer for security)
  • Exchange operation to simplify a return and purchase into one transaction
  • Suspend/Resume to allow a transaction to be suspended then resumed from any terminal, including Web orders or handheld transactions with pay at store option.
  • One-shot keys definable for speed of ringing non-barcoded items
  • Multi-functional programmable keyboard for ease of operations
  • Percent or dollar off discounts can be given on the item, entire transaction or a purchasing group level
  • Post-voids by transaction number (allows a manager to void a transaction after a sale)
  • Split Tender for multiple methods of payments in a single transaction
  • Price inquiry
  • Received on account operations available at all point-of-sale terminals

Specialty POS Modules

SDC Partner
SDC Partner allows any POS terminal to track grants, department charges, and scholarships in real-time, all of which can be tendered at any register. All charges are stored on the Store Control System and compiled electronically into easy to read reports by student, agency or department.
  • Speeds transactions, reduces errors and eliminates paperwork by charging directly through the POS terminal
  • Limits charges at the POS terminal to the individual or department credit limit
  • Increases billing speed and accuracy using electronically generated statements
  • Saves time by electronically transmitting updated account data to/from the Bursar's office or accounting
  • Interfaces with the campus financial aid office to import scholarship data
  • Reports by item, class or department detail
Intelligent Discount Manager
Intelligent Discount Manager is a smart software program that recognizes your customer at the register. With IDM, discounts can be tailored to fit every customer. Various functions of IDM include:
  • Customer ID number determines the given discount for each item in the transaction.
  • Various discount percentages can be set for different groups of customers such as faculty, employees and alumni
  • Various discount percentages can be set for different categories of merchandise such as apparel, computers, trade, etc.
Customer Access Control
Simplify complicated transactions such as grants and depart-ment charges. Are some of your customers tax-exempt? Can department charges only be used for office supplies? Customer Access Control (CAC) helps establish group restrictions so your cashiers don't have to worry about it.
  • Inhibits the sale of certain classes or departments of merchandise to certain restricted groups such as:
    • Students paying by scholarship
    • Faculty making department charges
    • Specific students or charge account groups
  • Sets taxability on a group by group basis for various categories of merchandise to allow for tax exemption
Redundancy
Sequoia's offline mode allows your point-of-sale terminals to continue operating even if the server or network is unavailable. When connectivity is restored, all transactions are uploaded to the server for processing.