Kiosk Solutions
KIOSK SOLUTIONS
Sequoia Retail Systems, Inc. Campus Kiosk applications provide 24x7 accessibility to your campus services without the need for additional staffing.
By offering multiple services through our rugged on-line kiosk, you can streamline your operations, expand your reach and maximize
the use of space on your campus. Strategically located, a Sequoia Campus Kiosk will shorten lines and expand your hours of service
around the clock. It's like having an employee who works 24x7 and doesn't need to take breaks, call in sick or go on vacation!
Features include:
Rugged and Reliable Hardware
Sequoia has teamed up with leading kiosk hardware manufacturers to deliver robust solutions that stand up to the harsh environment
of college and university campuses. Whether your kiosk location will be indoors or outdoors, unattended or supervised, our flexible
design allows you to choose the features and look that best meet your needs. Available options include:
- Rugged touch screen and enclosure
- Indoor or outdoor display
- Credit card, debit card & campus card reader
- Cash acceptor
- Durable PIN pad
- Thermal printer (multiple paper sizes available)
- Card dispensers (for gift/visitor/temporary cards)
- Ticket printer (for campus events, temporary parking passes)
- Barcode scanner
Multiple Applications
The flexible design of Sequoia's Campus Kiosk enables you to deliver just about any campus service from whatever location you choose.
Potential applications for your campus may include:
24-Hour Card Office
If your students lose their campus card on Friday night, are they out of business until Monday morning? What happens when a student,
faculty member or other cardholder is across campus from your card office and can't get to a computer to check their campus card
balance or add funds? Chances are, these situations result in unhappy customers and lost sales. Strategically placed across campus,
Sequoia Retail Systems, Inc. Campus Kiosk will help you expand your campus card office hours and locations of service by offering your campus community
the ability to manage their campus cards whenever they need access. Potential services include:
- Add value to campus card accounts via cash, credit and debit cards
- Transfer funds from student receivables and departmental charge accounts
- Issue temporary replacement cards after hours
- Print cardholder account activity statements
- Select dining plans, open campus card accounts and purchase memberships
- Dispense visitor cards for making purchases on campus
Parking Lot Management
Is visitor parking a challenge on your campus? Make life easier for prospective students, alumni, donors and guests who visit your school
by replacing your parking meters with Sequoia Retail Systems, Inc. parking kiosk application. Visitors simply park their car, go over to the kiosk, select
their parking space from the graphic display and pay for their space using their choice of payment method. There's no need to search for
coins to feed a parking meter or walk back to the vehicle to put a receipt on the dashboard. And with Sequoia's optional wireless handheld
application, your parking attendants can tour the parking lot for violators and issue fines without having to run back and forth to the
kiosk or search for receipts on the dashboard of each vehicle. Other benefits include:
- Accept payments via cash, credit, debit and campus card
- Remotely monitor availability of parking spaces
- Provide interactive maps and directions
- Issue temporary parking cards to long-term visitors
Retail Sales and Event Ticketing
Do you have trouble keeping your hours of operation in sync with all the members of your campus community? Solve the problem by enabling
your Sequoia Campus Kiosk to issue tickets to events, process textbook orders and sell retail store items. Payment can be made via credit,
debit and campus cards as well as other internal accounts such as departmental charges and student receivables. All items sold are tracked
individually and detailed reports provide important information regarding sales and kiosk usage. Potential uses include:
- Issue tickets to campus movies, plays, events
- Provide access to on-line store catalog
- Process textbook orders
- Enable price checking for store items and book buyback
- Sell recreational center memberships
- Issue retail store gift cards
Food Ordering and Payment
Take the guesswork out of determining exactly how your customers want their food prepared with Sequoia's food ordering and payment kiosk
application. You can also improve speed of service by allowing customers to pay for their orders in advance using their campus card,
credit card or debit card. Additionally, you can permit your students to check their campus card balances before ordering and add funds
if necessary. A summary of benefits include:
- Improve order accuracy
- Increase speed of service
- Up-sell combos and specialty items
- Reduce labor costs
Information and Advertising
Do you have stand-alone computers, campus card deposit terminals and other hardware that just take up space when not in use by a customer?
Sequoia Retail Systems, Inc. Campus Kiosk can help you better utilize your equipment and space by providing information such as interactive campus maps and
advertising when the kiosk is idle. Not only will the kiosk lower your printing costs for maps and other information, it can provide a
revenue opportunity for your campus by providing advertising space to vendors, student groups and others. Benefits include:
- Increase awareness of campus services and events
- Reduce number of flyers on campus
- Effortlessly guide visitors to buildings and other campus locations
- Provide information about your campus
- Sell advertising space to vendors and organizations
Return on Investment
Sequoia Retail Systems, Inc. flexible solutions enable your kiosk to be a true 'one-stop shop' for campus information, access to events, purchases and customer
service. By offering multiple services through a single kiosk, you can share the cost between departments and eliminate the need to purchase
and maintain a large number of devices that only perform a single function on campus. By consolidating multiple services into a single
kiosk, you can easily:
- Reduce labor costs
- Increase sales revenue
- Decrease hardware investment
- Maximize use of valuable floor space
- Expand hours of service
- Enhance customer satisfaction
Recent Enhancements
Price checking and item lookup
Customers can now use the kiosk to look up the price of items including the new, used and buyback price of textbooks.
Scholarship account balance checking
Students can swipe their campus ID card through the card reader on the kiosk to see the available balances in their scholarship and financial aid accounts.
Gift card deposits
Customers can purchase gift cards at the kiosk as well as check the balance of previously issued cards.
In addition to these enhancements, many customers enjoy the benefits of using Sequoia’s self-service kiosk applications to perform the following functions:
Ordering and Payment
Customers can select and pre-pay for their purchases without the need to wait in line for an available cashier. Other benefits include improved accuracy of orders, lower labor costs, fast acceptance of multiple payment methods and consistent selling of specials and combos.
Campus Card Account Management
Customers can check balances and add funds to their campus ID card accounts using cash, credit cards, ATM debit cards and even their student bursar account.
Campus Information
Customers can use the kiosk to securely access select web sites that display hours of operation, campus maps, directories and other important information.
COMING SOON!
Course Information Lookup
Beginning this fall, students will be able to look up course information on the kiosk and print a list of the textbooks required for their courses.
Sequoia’s kiosk applications offer numerous benefits for your campus operations including the ability to extend hours of service, increase customer satisfaction and enhance revenue opportunities without the need for additional staffing.
For more information or for a demonstration of Sequoia’s kiosk applications, please contact John Diaz at (800) 818-5018 x102 or jdiaz@sequoiars.com
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